American Security Force Security is dedicated to providing the best possible security service to our customers. To help make that a reality, we ensure that our guards receive the best training possible.
The State of California has mandated stringent training standards for security guards in the state. We go further. Each of our officers receives a combination of classroom instruction and on-the-job training.
This instruction ensures a higher level of protection to you and it goes above and beyond what other security companies can provide. In fact, we believe our team is of a higher quality. That can be seen by the fact that we pay our officers above industry standards. We’re proud to do this and it has an added benefit to our you: Paying our team well reduces turnover and offers stability for the officers at your site.
Your Action Plan: Part of our Security Service
The State of California also mandates businesses to have on file an Emergency Action Plan. Among other things, the plan defines escape routes employees should take in the event of an emergency, procedures for employees who need to remain behind, post-evacuation procedures, and identifies rescue and medical roles.
When assigned to your business, our Security Officers are trained to learn the layout of your workplace and how to implement your emergency action plans. They coordinate with on-site and outside emergency personnel to direct the safe and orderly evacuation of customers and employees to emergency exits, evacuation routes, and assembly areas during an earthquake, fire or active shooter situation. American Security force officers are also trained to report injury information to emergency responders and shut down critical operations of your business, if needed.
Utility Management
In addition to providing traditional security services, our guards are also trained to know the location of your utility generation and distribution systems within your facility. This is to support operational reliability and to also enable security officers to provide assistance during emergency response procedures. The utilities that our officers will become familiar with include water main and gas shut off valves, fire risers, electrical panels and alarm systems. Our security officers are also trained to inspect and operate fire extinguishers and other fire protection devices.
Customer Service
American Security Force officers are well-trained to provide the highest level of customer service. We believe that being friendly, helpful and approachable is often the best deterrent to criminal and suspicious activity.
We also believe that the way our officers look has much to do with how they are perceived. Most security companies provide their teams with dark-colored uniforms and bulky equipment belts. This makes for an intimidating, hostile and non-approachable appearance.
Our Security Officers, on the hand, wear light blue shirts without their equipment being visible. Customers are much more at ease and our officers find it easier to communicate with them.
The light-blue uniforms also call attention to the presence of our officers. Customers are more at ease, because they are consciously aware that their business is being monitored and protected.
These facets of our service take a backseat to our traditional security services. However, they are important features that our officers take with them when they are at a customer’s site. They help deliver added value to our customers and help enable us to provide a superior level of security service.
One of the most important security areas of any business is one that is often over looked. It’s the lobby. The lobby is the main entryway for visitors into your business.
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With domestic violence on the rise, and the continued threat of terrorist attacks, the security industry has gone through an incredible evolution in the last two decades. The once small, niche industry has grown to become a mature, professional sector supplying highly trained and qualified security officers.