Technology Use Serves Clients Better

Security guard using technology to monitor remote cameras
security guard watching and operating video monitoring surveillance security system

Technology is touching every facet of our personal and professional lives. The security industry is in transition as it continues to develop and employ new technologies that allow officers to report more efficiently, be tracked via GPS and provide real-time intelligence to decision-makers.

Red Rock Security

This week, SecurityMagazine.com tells readers how security officers at the Red Rock Resort and Casino in Las Vegas use technology in every facet of their security operation.

Because of all the interfacing with technology, security officers have become skilled positions in today’s world. Officers use technology throughout the day to report from the field via handheld devices, monitor remote surveillance cameras, or work with access control systems or alarms.

In addition, technology now exists to track and monitor guards as they patrol. In addition, body cameras allow decision-makers to see what is happening at a scene in real-time. This allows for faster response times to situations.

How We Use Technology

In Southern California, American Security Force leads the way by embracing and employing leading-edge technology.

For example, our GuardTrack app allows clients to actively track and monitor security guards on patrol, eliminates the need for bulky two-way radios, and allows officers to record and report what is happening in the field in real time.

If voice communication security over a cellular connection is a concern, we offer a solution called Vigilant Call. It’s a device that plugs into the micro SD slot of any iPhone, Android or Blackberry smartphone. When callers on both ends have Vigilant Call installed, voice communications become encrypted and secure.

Body cameras are another innovation we make available to clients. These small cameras worn on the body offer transparency and documented evidence of events. Video can be recorded, uploaded or live-streamed and monitored by decision-makers.

The importance of security camera video can’t be overstated. It provides empirical, unimpeachable evidence of an event. That’s why American Security Force offers two additional video services.

The first is our Remote Monitoring service. It involves video that is monitored and/or recorded remotely by our security officers at our state-of-the-art command center. There, officers are able to call the authorities if a situation calls for it.

The second is the Remote Surveillance Security service, which is more complex. It is a leading edge, mobile tracking system contained in a mobile unit. The unit has sensitive motion detectors and automated cameras with night-vision. The video is sent to our command center via cellular or internet connection and is monitored and recorded there by our highly trained officers.

Our dedication to technology is not just isolated to our security services, though. American Security Forces has completely embraced cloud computing. This has streamlined the administrative side of our business. Our customers no longer experience service delays because of our server outages.

Cloud computing redundancies ensure that we will always be up and running. So we no longer need outside IT vendors, either. Those savings, as well as those we’ve seen from reduced energy and paper usage, are passed onto our customers.

When it comes to technology, we’re all in! We understand how it streamlines operations and makes our officers more efficient. It also saves our customers a lot of money!

If you want to learn more about how American Security Force uses technology to better serve our clients, call us at 877-722-8585.

 

Source:

http://www.securitymagazine.com/articles/86892-streamlining-guard-tours-with-technology