Security Guard Screening & Training

security guard patrols a lotQuestions about the screening and training of security guards are in the news again. They come after officials learned that the shooter involved in the Orlando nightclub attack, Omar Mateen, was a security guard.

What is more troubling, though, is that the F.B.I. investigated him!

A Big Job

NYTimes.com reports that the bureau looked into Mateen’s activities for ten months. Their investigation involved following him and interviewing him twice. Ultimately, they decided he was not an important threat and closed out the investigation.

Clearly, there was something about Manteen that drew the attention of the F.B.I. Considering the length of the investigation and the fact that he was interviewed, what did they miss? Why couldn’t he be stopped?

The answer might be found in the amount of work the F.B.I. is doing today.

It has about 10,000 terror investigations open at any given time. One thousand of those focus on homegrown violent extremists. Agents are trying to move through them effectively and close those files that are not apparent threats.

But with 10,000 investigations going, it is a heavy workload and the agency is overworked.

Security Guard Guidelines

Since Mateen worked as a security guard, the Orlando shooting has also raised questions about screening and training in the security industry. The Associated Press set out to find answers to some common questions about security guards. Here’s what they found.

Licensing

Nearly all 50 states require guards to be licensed. Only six do not. Some states, such as California, require a background check and the completion of training courses.

FBI Background Check

Thirty states require a F.B.I. Background Check. California is one of them. Ten others only require a state background check. That leaves only ten states that require no check at all. The State of California requires applicants to be at least 18 years of age and they must undergo a criminal history background check through the California Department of Justice (DOJ) and the Federal Bureau of Investigation.

Security Guard Training

Thirty-five states have state training requirements that applicants must meet. In California, security guards must complete the Power to Arrest training, 32 hours in security officer skills and eight hours of continuing training each year.

On top of the California requirements, American Security Force officers must complete additional classroom instruction and in-field training.

Requirements Are In Place

While the topic of training and screening guards is hot right now because of Mateen’s actions, it’s clear that the majority of states have licensing, background check and training requirements in place. There is room for improvement for those states that have no requirements.  But in the case of California, a state with policies that are particularly stringent, a higher caliber of security officer will be the result.

American Security Force is proud to build upon what the State of California requires. Our additional training ensures that our guards are ready to recognize, deter and halt any threat that might present itself.

Call today at 877-722-8585 to learn about how our additional security training benefits our customers.

Security Service That’s A Cut Above

security guard talking on a radio as he delivers our security serviceAmerican Security Force Security is dedicated to providing the best possible security service to our customers. To help make that a reality, we ensure that our guards receive the best training possible.

The State of California has mandated stringent training standards for security guards in the state. We go further. Each of our officers receives a combination of classroom instruction and on-the-job training.

This instruction ensures a higher level of protection to you and it goes above and beyond what other security companies can provide. In fact, we believe our team is of a higher quality. That can be seen by the fact that we pay our officers above industry standards. We’re proud to do this and it has an added benefit to our you: Paying our team well reduces turnover and offers stability for the officers at your site.

Your Action Plan: Part of our Security Service

The State of California also mandates businesses to have on file an Emergency Action Plan. Among other things, the plan defines escape routes employees should take in the event of an emergency, procedures for employees who need to remain behind, post-evacuation procedures, and identifies rescue and medical roles.

When assigned to your business, our Security Officers are trained to learn the layout of your workplace and how to implement your emergency action plans. They coordinate with on-site and outside emergency personnel to direct the safe and orderly evacuation of customers and employees to emergency exits, evacuation routes, and assembly areas during an earthquake, fire or active shooter situation. American Security force officers are also trained to report injury information to emergency responders and shut down critical operations of your business, if needed.

Utility Management

In addition to providing traditional security services, our guards are also trained to know the location of your utility generation and distribution systems within your facility. This is to support operational reliability and to also enable security officers to provide assistance during emergency response procedures. The utilities that our officers will become familiar with include water main and gas shut off valves, fire risers, electrical panels and alarm systems. Our security officers are also trained to inspect and operate fire extinguishers and other fire protection devices.

Customer Service

American Security Force officers are well-trained to provide the highest level of customer service. We believe that being friendly, helpful and approachable is often the best deterrent to criminal and suspicious activity.

We also believe that the way our officers look has much to do with how they are perceived. Most security companies provide their teams with dark-colored uniforms and bulky equipment belts. This makes for an intimidating, hostile and non-approachable appearance.

Our Security Officers, on the hand, wear light blue shirts without their equipment being visible. Customers are much more at ease and our officers find it easier to communicate with them.

The light-blue uniforms also call attention to the presence of our officers. Customers are more at ease, because they are consciously aware that their business is being monitored and protected.

These facets of our service take a backseat to our traditional security services. However, they are important features that our officers take with them when they are at a customer’s site. They help deliver added value to our customers and help enable us to provide a superior level of security service.